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Pocket Neurobics ®

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The Home of Neurofeedback

The Home of NeurofeedbackThe Home of NeurofeedbackThe Home of Neurofeedback

Troubleshooting

Please reach us at admin@pocketneurobics.com if you cannot find an answer to your question.

Some users have been reporting this problem since the last Windows 10 automatic update.
Please do the following:


On Windows 10

  1. Go to Security
  2. Select Windows Security
  3. Select Device Security
  4. Click on Core Isolation Details
  5. Select Memory Integration Settings
  6. Turn it off
  7. Restart your Computer

Proceed with normal installation and the self install driver will create the COM port necessary to operate the device.



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